India’s favorite
Motivational Speaker and Corporate Trainer – Shikhar Prajapati organized training
Program on - “Caring Customers For Success In
Business” on 27 May,2015 at Anand Bhawan, Jaipur. Program organized for Branch Manager and staff
members of Bank Of Baroda in which participants from different branches
participated.
Internationally certified
Motivational Speaker and Corporate Trainer – Shikhar Prajapati told about Customer
Care & Retaining Customers. He told that- first of all check the customers
interest, greet them with their names, complement them, meet them with warm
welcome and great enthusiasm, keep respect for every customer, always be loyal,
give more than customer wants.
For retaining Customer
Loyalty Shikhar Prajapati told-
•
Thank customers for doing business with you.
•
Stay in contact with existing and past clients on a consistent
basis.
•
Give the customer more than they expect.
•
Listen - Take time to truly listen to what your customers say
and what are their needs
•
Make realistic promises—and be consistent.
•
Explain how things work -
If you sell a product, show how to use it. If you sell a service,
explain what the customer can do to maximize its value.
•
Let Customers Know What All You Offer
•
Offer A Myriad Of Payment Options
•
Bring people together - Linking up your clients and referring
them business is a powerful way to encourage loyalty. People never forget who
referred them, and by helping them grow their business, they in turn might need
your services and products more as well.
•
Ask for Feedback and take regular Follow Up
Program supported By-
*
Deepshikha Mahila Bal Utthan Samiti
* Rajasthan Patrika
* Deepshikha's Compucord
* Danish Advertising Pvt. Ltd.
* Yepaisa.com
* Simply Jaipur
Already more than 3
lakh people of all age group successfully benefited.
